Contact Us
We'd love to hear from you. Whether you have a question about your order, sizing, or one of our pieces, our team is here to help.
Get in touch
Email: support@aleavena.com
Phone: +1 (307) 212-9469
Response time: We reply to all enquiries within 24 business hours.
Customer support hours
Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday – Sunday: Closed
Order enquiries
For questions about an existing order, please include your order number in your message so we can help you faster.
Need to return something? Email us within 7 days of delivery and we'll send you a return authorisation. See our Refund Policy for full details.
Shipping
All orders ship free from our US warehouse and arrive in 2–10 business days. See our Shipping Policy.
Business address
ALE AVENA
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Please note: this is our registered business address, not a returns address. Contact us first to receive the correct return address for your item.